BlackBerry Offerings

FOWGroup helps our customers design, deploy and manage wireless solutions for BlackBerry® for immediate access to the information you need.

Up to the minute, accurate information can make the difference between success and failure in today’s rapidly changing environment. FOWGroup’s BlackBerry deployment, management and application integration services can provide you with the insight you need to make your business more productive.

We offer the following services for our customers:

Design and Deployment

FOWGroup works with our customers to determine their needs and recommend a deployment plan that is easy to manage and scalable for your business.  A well-conceived initial design will enhance your ability to extend the BlackBerry solution throughout the organization.  Once the design is complete, deployment becomes more consistent and less disruptive to your staff, yet easier to manage and deliver results.

Maintenance and Support

As the use of handhelds increases, maintenance, security and support become even more imperative.  Documented policies and procedures for the handhelds can protect access to network information, enhance manageability and limit utilization of features to specific individuals or groups.  FOWGroup can provide planned maintenance as your implementation grows and evolves.  FOWGroup has worked with a wide range of firms to provide training, policies and procedures and ongoing support to customers’ BlackBerry installations.

Growth and Adaptation

As your company grows, the BlackBerry enterprise solution becomes even more valuable. FOWGroup can help your organization assess its current use of wireless technology and identify new ways to use your handhelds to increase access to critical company information and resources. We can identify packaged software solutions or build custom applications that can provide the functionality you need to run your business on the go.  A wide range of software applications exist for BlackBerry, and we have extensive experience building applications with the BlackBerry Software Developer’s Kit (SDK).

BlackBerry Services

FOWGroup has a complete suite of services to help you design, deploy and support the BlackBerry solution, including a broad array of software applications to extend the use of BlackBerry throughout the organization.  We can assist you if you are deploying your first server, or draw on our experience in some of the largest BlackBerry deployments in the nation to help you deploy across a large organization.

Implementation

Working with your team, we can speed deployment and ensure a productive, scalable BlackBerry installation through our training.

Requirements Analysis – Defining the requirements for access to email and data
Deployment – Implementing the handhelds and servers and integrating to your existing infrastructure
Training – Ensuring your users and support personnel have the information they need to use and support the installation.
Secure Wireless Messaging using S/MIME – Encrypt your email to protect confidential information

Management

FOWGroup provides a complete set of services to ensure your BlackBerry installation operates to the highest potential, improving instant access to information and minimizing downtime.

Policy Design – Assistance for defining handheld policies for greater effectiveness
Best Practices Time tested practices the most stable wireless environment and applications that optimize your BlackBerry solution for better access to data.
Disaster Recovery – Reduced downtime and return to service in the event of natural or man-made disasters from the same award-winning team that restored service to the Pentagon
after 9/11.
Technical Support – Expert problem resolution for technicians or customers
Administration – BlackBerry enterprise management

Enhancement

FOWGroup can help you identify applications to extend the use of BlackBerry and provide even more power and data access for decision making while on the go.

3rd Party Application Integration – Identification and implementation of packaged software applications to provide enhanced processing power on BlackBerry handhelds.
Custom application development – Designing a perfect solution to access and use network files, databases, applications and all your data wirelessly.

Contact FOWGroup today to learn how to take advantage of BlackBerry and make your business more innovative and productive.

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